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Posted: Thursday, August 10, 2017 4:02 AM

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Driveline Retail Merchandising Inc -

ACCOUNT ANALYST

Department: Client Services
Reports To: Account Manager
Position Status: Full-time, benefits eligible
Position Category: Non-exempt

Summary

The Account Analyst will be responsible for providing project and service support to our clients and their teams and for facilitating day-to-day project management, including execution and reporting. The Account Analyst will also act as a resource to support the efforts of Sales Executives and Account Managers for servicing and managing a specific account or segment of business. By working within a team environment, you will help achieve the goals of accurate project execution, meeting target margins and ensuring customer satisfaction.

Essential Duties and Responsibilities

Support Account Managers by maintaining a working knowledge of client programs, objectives and expectations
Create and develop summary reports for clients and analyze client data to improve existing service programs
Identify issues and work in conjunction with Account Managers and Field Support personnel during the issue resolution process
Ensure internal timelines are met and that changes are communicated appropriately
Work with clients to create project specific merchandise plans/planograms within specifications
Schedule and attend audits with field managers to determine client�s program objectives
Actively participate in client service team meetings
Attend and actively participate in client and field annual or bi-annual meetings
Demonstrate effectiveness in the following areas:
Must be detail oriented
Must have advance knowledge of MS Excel and reporting
Must have exceptional communication and interpersonal skills

Qualifications


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience Requirements
Bachelor�s degree in Marketing, Management or related field
1-2 years of retail merchandising / customer services experience is required
Background in a logistics, supply chain management, or operations management is highly desired

Language Ability Requirements
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and customers.

Math Ability Requirements
Basic math skills for addition, subtraction, multiplication and division. Ability to calculate figures and amounts, such as fractions, percentages, and ratios and to apply these concepts to practical situations.

Reasoning Ability Requirements
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Skill Requirements
To perform this job successfully, an individual should have knowledge of Microsoft Office suite and email- strong background in MS Excel, especially using V-Look Up and Pivot Tables. Knowledge of Access is a plus.

Certificates and Licenses Requirements
There are no certificate or licenses requirements for the Account Analyst.

Supervisory Responsibilities
There are no supervisory responsibilities for the Account Analyst.

Travel Requirements
Approximately 10% travel is required for the Account Analyst. Overnight stays may be required throughout the work week as dictated by business objectives.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment, which is a standard office setting, is usually moderate.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand and walk; use fingers to handle and feel, and to reach with hands and arms. The employee is occasionally required to climb, stoop, kneel, crouch, crawl, and balance. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close and distance vision, and the ability to adjust focus.


Acknowledgment
The above job description is not intended to be an all-inclusive list of duties and standards for the Account Analyst Position. Incumbents are expected to follow any other instructions and perform any other related duties, as assigned by their supervisor(s).

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Signature Date

Job Requirements

Education and Experience Requirements
Bachelor�s degree in Marketing, Management or related field
1-2 years of retail merchandising / customer services experience is required
Background in a logistics, supply chain management, or operations management is highly desired

Language Ability Requirements
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and customers.
Math Ability Requirements
Basic math skills for addition, subtraction, multiplication and division. Ability to calculate figures and amounts, such as fractions, percentages, and ratios and to apply these concepts to practical situations.
Reasoning Ability Requirements
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Computer Skill Requirements
To perform this job successfully, an individual should have knowledge of Microsoft Office suite and email- strong background in MS Excel, especially using V-Look Up and Pivot Tables. Knowledge of Access is a plus.
Certificates and Licenses Requirements
There are no certificate or licenses requirements for the Account Analyst.
Supervisory Responsibilities
There are no supervisory responsibilities for the Account Analyst.
Travel Requirements
Approximately 10% travel is required for the Account Analyst. Overnight stays may be required throughout the work week as dictated by business objectives.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment, which is a standard office setting, is usually moderate.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand and walk; use fingers to handle and feel, and to reach with hands and arms. The employee is occasionally required to climb, stoop, kneel, crouch, crawl, and balance. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close and distance vision, and the ability to adjust focus.

Education: BachelorÕs degree
Experience: 1 year

Work Hours 40

Compensation benefits eligible

At Driveline, we provide brands, manufacturers and retailers the highest quality dedicated retail merchandising services available in the industry. That's not just a goal. Quality performance is embedded in our culture from our experienced management team to the 12,000+ W2 certified field associates. We use proprietary technology to guarantee the assignment of the most qualified and trained field associates and project managers to every project. Once the assignment is complete, we put our proven workflow into action to deliver unbeatable speed-to-shelf. We complete projects in days, not weeks. Project completion is verified through our industry leading SmartProject technology.
Driveline is the largest non-broker merchandising agency in North America. We cover the continental United States including Alaska and Hawaii as well as the Puerto Rico, the Virgin Islands and Guam. We work for national and regional retail chains covering more than 85,000 retail doors across the country. Driveline will get your products and programs to market when you need it. We are trusted by leading brands, manufacturers and retailers to provide absolute best-in-class resources and technology. Our innovative ideas and unique approach ensure that we deliver consistently and confidently.

Feroza panchbhaya recruiterferoza@drivelineinstore.com

• Location: Nashville

• Post ID: 25100648 nashville
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