Posted: Friday, March 2, 2018 1:52 PM
At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Servicesand for the people who work here.
NTT DATAServices currently seeks a
Help Desk Senior Associateto join our team in
United States (US).
Seeking a qualified Service Desk Specialist to join our team in Nashville, TN supporting one of our government clients. The Service Desk Specialist will need to be detail oriented, possess and apply expertise on multiple complex work assignments and have strong communication skills.
:Proficiency in Remedy ticketing system, Windows 7, Microsoft Office , SharePoint, GoTo Assist, Active Directory, and BlackBerry Enterprise Server
: HDI certification
: Excellent verbal and written communication skills
: Strong customer service attitude
This is a 24/7 environment and must be able to work 1st, 2nd or 3rd shift
: 1 year of experience supporting a high:volume call center/service desk
: 1 year of experience providing high level customer service over the phone
: 1 year of experience in an IT environment
High School Diploma
This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries. Please note, 1099 or corp:2:corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.
About NTT DATA Services
NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.
NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 100,000+ professionals in more than 50 countries, and NTT Group, a partner to 85 percent of the Fortune 100. Visit nttdataservices to learn more.
NTT DATA, Inc. (the "Company") is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.
• Location: Nashville
• Post ID: 36296127 nashville